Charity Case Studies
Qlic IT is a trusted IT partner to a wide variety of charities across the UK.
How We’ve Empowered Charities
Find out all about how our team has helped charities of all sizes overcome their technology challenges and achieve their goals.
From small charities to large, we’ve worked with a diverse range of clients across various industries, providing solutions that are tailored to their unique needs.
Our goal is to showcase the many ways in which our IT support and services can help charities like yours succeed in today’s fast-paced digital landscape.
Trust Us to Deliver
Since Qlic built our new server things have been amazing here, what a good job, we are so pleased that we can keep working and especially now we are home based, we could not have done it without Qlic.
Lynne Oliver
Age UK Surrey
Our Case Studies
We modernised Chance to Shine’s Microsoft 365 and device management setup by improving Intune and Entra ID, migrating email and files, and strengthening security with encryption, antivirus and MFA.
We strengthened SearchLight Counselling and Therapy’s Microsoft 365 security by improving Secure Score, implementing Conditional Access, and enhancing protection against phishing, malware and unauthorised access.
We replaced Age UK Westminster’s legacy phone system with a modern Elevate VoIP solution, enabling flexible, cloud‑based calling across office, remote and community locations.
We replaced The Maypole Project’s legacy Daisy phone system with the Elevate platform, providing modern, flexible telephony that works seamlessly across office, home and community settings.
We upgraded Home Start Elmbridge’s broadband connectivity to deliver faster, more stable and reliable performance across their premises without adding unnecessary complexity.
We replaced Home Start East Surrey’s legacy phone system with the Elevate platform, giving staff a flexible and reliable way to communicate across office, community and remote settings.
Metabolic Support UK needed a modern replacement for its legacy phone system to improve flexibility, reliability and remote working capability.
We replaced Community Action Redbridge’s legacy phone system with the Elevate VoIP platform, delivering flexible, cloud‑based communications that support hybrid and community‑based working.
We migrated Gingerbread from a legacy phone system to the Elevate VoIP platform, enabling flexible, cloud‑based communication across offices, home working and support services.
We strengthened Young Lewisham Project’s Microsoft 365 security by improving Secure Score, enforcing Conditional Access and enhancing Defender, email and data protection policies.
We migrated the Florence Nightingale Foundation’s telephony to Elevate Teams Pro, integrating VOIP directly into Microsoft Teams while consolidating IT and phone support under a single provider.
We replaced Brighter Horizons’ legacy BT telephony and broadband with the Elevate VoIP platform and a modern SoGEA broadband connection.
We modernised Endometriosis UK’s SharePoint environment by building a new communication site, restructuring and migrating data, and retiring the legacy platform.
We strengthened Classics for All’s Microsoft 365 security by improving Secure Score, enforcing Conditional Access and enhancing email, data and device protection policies.
We modernised Long Covid Support’s digital workspace by building new SharePoint communication sites, migrating data from Google Drive, and setting up Microsoft Teams with secure private channels.
We delivered a comprehensive IT modernisation for Strawberry Hill Trust, including SharePoint and OneDrive migration, Intune device management, enhanced Microsoft 365 security and the deployment of Sophos MDR.
We strengthened Daybreak Family Group Conferences’ Microsoft 365 security by implementing Conditional Access, enhanced Defender and email protection policies, data sensitivity labels and secure BYOD controls.
We strengthened Embrace Middle East’s Microsoft 365 security by reviewing and deploying standardised Intune policies, improving Secure Score and enforcing tailored Conditional Access controls.
We carried out a full review and modernisation of Kingston Centre for Independent Living’s IT environment, introducing cloud services, strengthened security and proactive managed support to meet the needs of a growing organisation.
We migrated Surrey Community Action from a legacy phone system to Elevate Cloud Telephony, including number porting, full user and call flow configuration, and deployment of the Elevate UC app to 15 Intune-managed devices.
We migrated Henry from Google Workspace to a secure, fully integrated Microsoft 365 environment, including SharePoint, Exchange Online, Intune device management and enhanced security controls.
We strengthened Living Well Bromley’s IT resilience by implementing Intune for centralised device management, deploying antivirus and encryption, and upgrading devices to Windows Pro where required.
We migrated 3P Ministries’ data and email from Tresorit and Google Workspace into Microsoft 365, creating a structured SharePoint environment and new user accounts to support collaboration. Security was strengthened through Secure Score improvements, Datto backups and Sophos antivirus, delivering a unified and secure digital platform for the organisation.
Metabolic Support UK was facing several communication challenges that were impacting internal efficiency. Qlic IT provided guidance and support to modernise their communication systems.
Micro Rainbow CIC was operating without a centralised antivirus or backup solution, leaving their devices and data vulnerable. Micro Rainbow now benefits from a secure and resilient IT environment from the help of Qlic IT.
Age UK Croydon required a renewal of their Cyber Essentials certification. Age UK Croydon successfully renewed their Cyber Essentials certification with minimal disruption to their operations with Qlic IT.
Following the successful setup and migration, Home Start Surrey now benefits from a modern, secure, and scalable email solution tailored to their needs.
Relate London North East & Essex separated from the national Relate brand and re-established themselves as The Family and Relationship Centre. Qlic IT helped them to transition to their new digital identity with minimal disruption to staff and service users.
Cancer52 approached Qlic IT with the need to build a new SharePoint environment tailored to their operational requirements.
Saphna’s SharePoint environment had become disorganised and inefficient, failing to follow best practice. From transforming Saphna’s SharePoint environment, it’s delivered significant improvements in usability, security and collaboration.
Goods For Good’s SharePoint environment had grown organically over time, resulting in a structure that no longer followed best practice. Qlic IT did a SharePoint restructure which significantly improved how Goods For Good manages and accesses its data.
Home-Start East Surrey had been relying on a single independent IT support provider for several years. When Qlic IT onboarded Home-Start East Surrey, we proposed a full migration from the legacy on-premise server to a modern, cloud-based infrastructure using Microsoft 365.
Healthwatch Stockport was relying on a hosted desktop solution provided by a third-party IT partner. However, this solution presented several challenges: it was cumbersome, slow, and often proved to be expensive.
Emmaus wanted to transform their IT support, enhance their Cyber Security Solutions and gain a long-term IT partner, leveraging technology to support their mission and vision.
CAPE wanted a hassle free transition to their new IT provider, who could give them a more secure and robust infrastructure. Utilising a new strategic IT partnership with regular reviews and advice.
The Peaceful Change Initiative were looking to secure their network and enhance their cyber security posture with
Cyber Essentials Plus.
Age UK Stockport had previously transitioned to Microsoft 365 and was looking for a new IT Support provider that understood their IT needs.
Beacon Family Services wanted to face their IT challenges and implement a strategic plan to modernise and streamline their IT infrastructure.
VAAC were struggling with their current IT setup, which was a mixture of on-premise server and Microsoft 365. They were looking for a smooth transition to hybrid working.
York Road Project were looking for an IT partner to scope and implement an improved solution with ongoing pro-active service, consultancy and enhanced customer service.
Age UK Hammersmith & Fulham were looking for a new IT provider that could offer prompt responses, improved performance, and proactive engagement through regular account review meetings.
Time & Talents wanted a more efficient hybrid working solution , as well as proactive ongoing service, consultancy and customer service.
Age UK Oldham were reliant on a remote server hosted and were looking for a more collaborative working solution.
Age UK Bromley & Greenwich was looking for a provider to scope and implement a migration to Microsoft 365.
The MayPole Project was fully transformed to a Cloud-based environment, as well as a complete refresh of hardware.
Age UK Ealing was keen to move over to the Cloud, as well as update their Cyber Security with backup, authentication and much more.
Age UK Surrey had already invested in a cloud-based IT strategy and were looking for a new IT Support Provider and a refresh of devices.
Southwark Pensioners were looking to upgrade their current server as their warranty was up. Introducing the new flexible solution, Cloud.
Video Case Studies
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