Managed IT Support & Services

For your Charity

Did You Miss Out on Small Charity IT Day?

We made sure to record all of our webinars from Small Charity IT Day so that no one misses our expert speakers exclusive IT tips and tools.

Watch and download our webinar recordings here!

IT Support

No IT problem too big or too small, our expert support team is here to look after your charity's network, ensuring your systems run smoothly and efficiently.

PROJECT MANAGEMENT

We advise charities on how best to use information technology to achieve their objectives. From new IT Infrastructure to installations and upgrades.

Cloud Solutions

Whether you are a small or large charity, we have a cloud solution to suit your needs. Our solutions meet the highest security and compliance standards.

Cyber Security

Everything you need to keep your IT network and systems secure, from encryption to Cyber Essentials. Qlic has your cyber security covered!

We were Premier Charity Solutions, we are Qlic!

About Qlic IT for Charities

To put it simply, we make life easier for our clients. IT is the blood flow of Britain’s businesses and organisations, and our role is to keep it running smoothly. Over the last 2 decades, our winning approach has been to simplify when there’s complexity, solve when there’s a problem, and stay human when other IT providers would turn into robots.

We believe ‘know-who’ is more powerful than ‘know-how’. As an organisation, you don’t need to master your IT systems – that’s not what you do best. You just need a partner you can trust to do it all for you. We’re on hand to proactively optimise, troubleshoot and make your IT issues go away.

Specialising in the third sector, we use our extensive experience to deliver you the best service at highly incentivised prices, emphasising our belief in providing recognised IT services to non-profits.

As you may have seen, we’ve earned an impressive reputation. We’re delighted to partner with Microsoft, Sophos, Apple, Dell, HP and have Cyber Essentials, ISO 27001 & ISO 9001 accreditations. We offer a host of different IT, web, software, cloud and online marketing services.

We’re more than just ‘the IT guy’. We’re your partners. We fit right in with your team, helping every day run smoothly. Don’t sweat, don’t lose productivity, just make your IT Qlic.

Service Desk Statistics

0 Seconds

Average Telephone Response Time

90 %

SLA Target
Hit

70 %

Incidents Resolved on Initial Contact

78 %

Incidents Resolved Without Escalation

0 %

Incident Tickets
Re-Opened

0 %

Incidents Escalated to On-Site Engineer Visit

Qlic Is Trusted By

Our Trusted Partners

Latest Blog News

How has the Cyber Security Landscape Changed for Charities?

Since 2020, there has been a massive global shift in the way organisations communicate, collaborate and generally do business! Everything turned digital, team members took to platforms like Microsoft Teams and Zoom to communicate with their colleagues. But where does cyber security come into all of this?

Revealed! Here’s Why We’re Rebranding Now

After almost 20 years, we’ve decided to refresh our brand and reinvent ourselves for the future. It’s the same excellent experience but delivered in a spectacular new uniform which seamlessly symbolises our values and personality.

7 Reasons Why you Should Update your Charity Website

If a reader has never heard of your charity before and has found you online, what impression does your website give? When was the last time you thought to update your website to give it that modern and up-to-date feel? There is no better or more cost-effective way to advertise your organisation than via your own website, so making sure it’s constantly up-to-date and eye-catching is key! Keep reading to find out our top 7 reasons for why you should update your website today;