Managed IT Support & Services

For your Charity

IT Support

No IT problem too big or too small, our expert support team is here to look after your charity's network, ensuring your systems run smoothly and efficiently.

PROJECT MANAGEMENT

We advise charities on how best to use information technology to achieve their objectives. From new IT Infrastructure to installations and upgrades.

Cloud Solutions

Whether you are a small or large charity, we have a cloud solution to suit your needs. Our solutions meet the highest security and compliance standards.

Cyber Security

Everything you need to keep your IT network and systems secure, from encryption to Cyber Essentials. Qlic has your cyber security covered!

About Qlic IT for Charities

To put it simply, we make life easier for our clients. IT is the blood flow of Britain’s businesses and organisations, and our role is to keep it running smoothly. Over the last 2 decades, our winning approach has been to simplify when there’s complexity, solve when there’s a problem, and stay human when other IT providers would turn into robots.

We believe ‘know-who’ is more powerful than ‘know-how’. As an organisation, you don’t need to master your IT systems – that’s not what you do best. You just need a partner you can trust to do it all for you. We’re on hand to proactively optimise, troubleshoot and make your IT issues go away.

Specialising in the third sector, we use our extensive experience to deliver you the best service at highly incentivised prices, emphasising our belief in providing recognised IT services to non-profits.

As you may have seen, we’ve earned an impressive reputation. We’re delighted to partner with Microsoft, Sophos, Apple, Dell, HP and have Cyber Essentials, ISO 27001 & ISO 9001 accreditations. We offer a host of different IT, web, software, cloud and online marketing services.

We’re more than just ‘the IT guy’. We’re your partners. We fit right in with your team, helping every day run smoothly. Don’t sweat, don’t lose productivity, just make your IT Qlic.

Service Desk Statistics

0 Seconds

Average Telephone Response Time

90 %

SLA Target
Hit

70 %

Incidents Resolved on Initial Contact

78 %

Incidents Resolved Without Escalation

0 %

Incident Tickets
Re-Opened

0 %

Incidents Escalated to On-Site Engineer Visit

Qlic Is Trusted By

Our Trusted Partners

Latest Blog News

Here Are Our Goals For 2022

Every year we like to collate our goals and aspirations for the year ahead as a team. We believe this motivates our whole team to work together to achieve these goals and turns those January blues into motive and inspiration! This year we have come up with 4 amazing goals which we will strive to achieve in 2022. Here they are…

2021 : Year In Review

2021 for Qlic has been one of the most exciting years for us to date! We have reached some unforgettable milestones…

3 Ultimate Tips For Passing Cyber Essentials

The Cyber Essentials scheme is a cyber security standard, which organisations can be assessed and certified against. It identifies the security controls that an organisation must have

Should Your Charity Upgrade to Windows 11?

Windows 11 is now the latest version of Windows available. It has been enhanced and redesigned for productivity, creativity and ease of use for all. The team at Microsoft has simplified the overall design and has created a user experience that empowers your productivity and inspires your creativity. Also, it now has a more modern and clean feel to it with some new additions and tweaked features to ensure more ease of use.