Managed IT Support & Services
For your Charity
The Unmissable Charity Event - Small Charity IT Day 2021
Small Charity IT Day 2021 brings you a day of free webinars dedicated to providing advice (plus a few prizes too) to help small charities along their IT journey. We will be giving you the latest information and tips on lots of IT topics such as cyber security, hybrid working, digital transformation, social media marketing, website management and generally getting the best for your charity.
IT Support
No IT problem too big or too small, our expert support team is here to look after your charity's network, ensuring your systems run smoothly and efficiently.
PROJECT MANAGEMENT
We advise charities on how best to use information technology to achieve their objectives. From new IT Infrastructure to installations and upgrades.
Cloud Solutions
Whether you are a small or large charity, we have a cloud solution to suit your needs. Our solutions meet the highest security and compliance standards.
Cyber Security
Everything you need to keep your IT network and systems secure, from encryption to Cyber Essentials. Qlic has your cyber security covered!
We were Premier Charity Solutions, we are Qlic!
About Qlic IT for Charities
To put it simply, we make life easier for our clients. IT is the blood flow of Britain’s businesses and organisations, and our role is to keep it running smoothly. Over the last 2 decades, our winning approach has been to simplify when there’s complexity, solve when there’s a problem, and stay human when other IT providers would turn into robots.
We believe ‘know-who’ is more powerful than ‘know-how’. As an organisation, you don’t need to master your IT systems – that’s not what you do best. You just need a partner you can trust to do it all for you. We’re on hand to proactively optimise, troubleshoot and make your IT issues go away.
Specialising in the third sector, we use our extensive experience to deliver you the best service at highly incentivised prices, emphasising our belief in providing recognised IT services to non-profits.
As you may have seen, we’ve earned an impressive reputation. We’re delighted to partner with Microsoft, Sophos, Apple, Dell, HP and have Cyber Essentials, ISO 27001 & ISO 9001 accreditations. We offer a host of different IT, web, software, cloud and online marketing services.
We’re more than just ‘the IT guy’. We’re your partners. We fit right in with your team, helping every day run smoothly. Don’t sweat, don’t lose productivity, just make your IT Qlic.
Service Desk Statistics
Average Telephone Response Time
SLA Target
Hit
Incidents Resolved on Initial Contact
Incidents Resolved Without Escalation
Incident Tickets
Re-Opened
Incidents Escalated to On-Site Engineer Visit
Qlic Is Trusted By
Very recently, Premier has supported us with our office relocation project and in response to Covid-19 pandemic – the new system meant that we were able to adapt very quickly. The implementation of both projects was smooth and on target – the account manager Mike Horton, the engineers Martin Hull and Sam Sly, and the rest of team were brilliant, thank you!"
Our Trusted Partners
Latest Blog News
Revealed! Here’s Why We’re Rebranding Now
After almost 20 years, we’ve decided to refresh our brand and reinvent ourselves for the future. It’s the same excellent experience but delivered in a spectacular new uniform which seamlessly symbolises our values and personality.
7 Reasons Why you Should Update your Charity Website
If a reader has never heard of your charity before and has found you online, what impression does your website give? When was the last time you thought to update your website to give it that modern and up-to-date feel? There is no better or more cost-effective way to advertise your organisation than via your own website, so making sure it’s constantly up-to-date and eye-catching is key! Keep reading to find out our top 7 reasons for why you should update your website today;
6 Tips Charities Should Consider When Migrating to the Cloud
Are you thinking of migrating to the cloud and not sure where to start? Read our 6 top tips to consider so that your charity has a smooth transition to the cloud.
Hybrid Events For Charities – The New Normal
Is your charity thinking of hosting an event soon? What better way to make your upcoming events of more interest than by making them Hybrid events! This is a great way to host your events going forward as it combines in person events, for those who love to go to the event location, with a live-streamed version of the event which would be shared online for those who didn’t want to or couldn’t attend the event in-person.