Telephony & Communications Solutions for Charities
We bring together Elevate Voice, connectivity, mobile, AI-powered calling features, CRM integration, security and resilience into one joined-up solution – helping your organisation communicate more effectively while reducing the complexity of managing multiple suppliers.
One Partner for Your Charity's Communications
Telephony is no longer just about desk phones.
Your people may be working from an office, remotely, across multiple sites or out in the community. Calls may need to reach different teams, integrate with your CRM, work through Microsoft Teams or remain available if something goes wrong.
That’s why our approach brings the different parts of your communications together.
From the connection carrying your calls to the technology answering and managing them, Qlic IT can provide and support your complete communications environment.
The BT Switch Off 2027: Is Your Charity Prepared?
By 2027, all traditional landlines and broadband services relying on copper-based PSTN and ISDN lines will be switched off. This means charities must transition to digital telephony solutions like VoIP (Voice over Internet Protocol) to maintain smooth, uninterrupted communication. Qlic IT is here to help, ensuring your charity makes the transition with minimal disruption while benefiting from cost savings and increased flexibility.
Our Telephony & Communications Solutions
Connectivity
Reliable connectivity to keep your organisation online.
From cost-effective business broadband to dedicated leased lines, we’ll help you choose connectivity that provides the best performance and reliability.
Elevate Voice
Flexible cloud-based communications for modern charity teams.
Elevate Voice gives your staff the flexibility to make and receive calls across compatible devices, wherever they’re working.
Mobile Packages
Keep your teams connected wherever their work takes them.
Support employees working from home, travelling between locations or delivering services in the community with flexible business mobile packages.
Why Choose Qlic IT?
When you partner with Qlic IT, you consolidate all your IT and telecom services under one trusted provider, ensuring seamless integration, better cost control, and dedicated support for the charity sector.
Seamless IT & Telephony Integration
Managed IT and telecoms work hand in hand. By managing both, we ensure your systems work together effortlessly, reducing downtime and increasing efficiency.
Trusted Partner for Charities
With over 20 years of experience in the nonprofit sector, Qlic IT understands the unique challenges charities face. We deliver cost-effective, high-quality solutions tailored to the needs of charities, trusts, and social enterprises.
Exclusive Not-for-Profit Discounts
We recognise that charities operate on tight budgets, which is why we offer special discounts on VoIP, mobile packages, and connectivity solutions, helping you reduce costs without compromising on quality.
Simplified Management
With Qlic IT, you benefit from:
- One provider for IT and telecoms.
- One bill for all your services.
- One dedicated support team who understands the needs of the charity sector.
Say goodbye to the hassle of dealing with multiple vendors, let us manage your charity’s telephony and IT with one simple solution.
Review Your Telephony with Qlic IT
Let the Qlic IT team review your current telephony setup and provide tailored recommendations to help you improve performance, reliability and value.
Modernising Telephony for Charities
Metabolic Support UK was facing several communication challenges that were impacting internal efficiency. Qlic IT provided guidance and support to modernise their communication systems.
Surrey Community Action required a modern, flexible cloud telephony solution to improve call handling and support hybrid working.
Elevate In Action
Telephony FAQs
What is VoIP, and how does it benefit charities?
VoIP (Voice over Internet Protocol) is a cloud-based phone system that enables charities to make and receive calls over the internet instead of traditional phone lines. It’s a cost-effective and scalable solution, perfect for hybrid working. VoIP also offers advanced features such as CRM and Microsoft Teams integration, call recording, and analytics, helping charities improve communication, efficiency, and service.
Can I integrate my telephony system with Microsoft Teams?
Absolutely! Our VoIP solutions include Microsoft Teams integration, allowing your charity to make and receive calls directly within Teams. This helps staff and volunteers collaborate more efficiently and stay connected from anywhere.
How does Qlic IT ensure secure and reliable connectivity?
We provide charity-grade broadband, leased lines, and managed Wi-Fi with robust security measures to protect sensitive data and prevent downtime. Our solutions are tailored for charities, ensuring you get fast, reliable, and cost-effective connectivity.