Elevate Voice for Charities
Flexible, cloud-based communications that keep your charity connected – wherever your teams work.
Elevate Voice
Modern charities need more from their communications. With Elevate Voice from Qlic IT, your organisation can bring its calling together in one flexible, cloud-based solution designed to support office, hybrid and remote teams.
Make and receive calls across different devices, manage incoming calls more effectively and integrate Elevate Voice with the tools your teams already use – including Microsoft Teams.
Qlic IT takes care of everything from planning and number porting to setup, training and ongoing UK-based support.
Key Features of Elevate Voice
AI Call Recap
Using AI-powered transcription and summaries, employees can quickly revisit what was discussed without relying on handwritten notes or memory.
AI Receptionist
AI Receptionist provides an intelligent first point of contact, helping understand why someone is calling and directing them to the right information, person or team.
CRM Integration
Integrating your CRM with Elevate Voice can help your teams access the information they need around conversations and create more joined-up communications.
Redundancy & Security
Qlic IT can help build resilience and security around your Elevate Voice solution, reducing points of failure and helping your organisation stay connected when the unexpected happens.
Elevate Voice In Action
Why Choose Qlic IT for Elevate Voice?
Choosing the right solution is only part of the equation. Your charity also needs a technology partner that understands how communications fit alongside your wider IT environment.
Elevate Voice Expertise
We help charities implement and support Elevate Voice, from selecting the right features and setup through to deployment and ongoing management.
Microsoft Teams Integration
If your organisation wants to make and receive calls through Microsoft Teams, we’ll configure Elevate Voice to integrate with your Microsoft environment and help create a seamless experience for your users.
Fully Managed Migration
Moving your communications doesn’t need to be disruptive. We’ll help manage number porting, configuration and implementation to make the transition as straightforward as possible.
Reliable Elevate Voice
99.999% Uptime
Guaranteed availability for core voice services.
Reliable Calling
SLA covers call attempts and completions.
Planned Maintenance
At least 10 business days’ notice for scheduled maintenance.
Service Credits
Up to 50% credit if monthly uptime falls below 99.999%.
Review Your Telephony with Qlic IT
Let the Qlic IT team review your current telephony setup and provide tailored recommendations to help you improve performance, reliability and value.
Elevate Voice Packages
Elevate Voice FAQs
What is Elevate Voice?
Elevate Voice is a cloud-based communications solution that enables your organisation to make and receive business calls across compatible devices. It also provides a range of call management and communication features to help your teams stay connected wherever they work.
Can Elevate Voice integrate with Microsoft Teams?
Yes. Microsoft Teams integration is one of the capabilities available with Elevate Voice. It allows staff to make and receive external calls through Microsoft Teams while benefiting from the wider capabilities of Elevate Voice.
Do we have to use Microsoft Teams with Elevate Voice?
No. Microsoft Teams integration is optional. Elevate Voice can be used across supported desktop, mobile and web applications, as well as compatible handsets.
Can we keep our existing telephone numbers?
In most cases, existing business telephone numbers can be retained when moving to Elevate Voice. Qlic IT can manage the number-porting process as part of your migration.
Does Elevate Voice support hybrid and remote working?
Yes. Elevate Voice enables users to access business calling across supported devices and locations, making it particularly suitable for charities with hybrid, remote or distributed teams.
Can Qlic IT manage Elevate Voice for us?
Yes. Qlic IT can support your charity throughout the process, from initial planning and configuration to number porting, deployment, training and ongoing support.