Classics for All is a UK‑based charitable organisation focused on widening access to classical subjects through education and outreach. The organisation operates with a mix of full‑time staff and part‑time volunteers, working primarily through cloud‑based systems to support collaboration, communication, and the delivery of its programmes.
As Classics for All has grown from a small, organically managed team into a more structured organisation, the absence of dedicated IT support has begun to place increasing pressure on internal resources. The recent transition from free to paid Microsoft 365 licences prompted a wider review of the organisation’s digital environment, including security, resilience, and long‑term sustainability.
While Microsoft 365 was already in use for email and document storage, the configuration of SharePoint and wider security controls was unclear. Devices were owned by the organisation but were not centrally managed, limiting the ability to enforce consistent security standards. Antivirus protection and Microsoft 365 backup solutions were not yet in place, increasing exposure to data loss and cyber risk. With growing board‑level scrutiny around cyber security and governance, there was a clear need for professional IT oversight and alignment with recognised best practice.
Qlic IT proposed a fully managed and proactive IT support service designed to support Classics for All at its current stage of growth while providing a scalable foundation for the future. The engagement began with a comprehensive best practice analysis, covering Microsoft 365 configuration, licensing, SharePoint usage, and the existing device estate.
Based on this review, Qlic IT implemented Microsoft Intune and Entra ID to centralise device management and identity control. This enabled the enforcement of consistent security policies across all organisation‑owned devices, including encryption, conditional access, and multi‑factor authentication. Microsoft 365 licensing was optimised to ensure Business Premium features were fully utilised for full‑time users, while Business Basic licences continued to support volunteers and email‑only users appropriately.
To protect critical data, Qlic IT deployed Datto backups for SharePoint and selected user accounts, providing reliable recovery options for accidental deletion or data loss. Sophos Intercept X Essentials was installed across supported devices to deliver modern endpoint protection and proactive threat detection. ScreenConnect was introduced to enable efficient remote support.
A dedicated Technical Account Manager was assigned to provide ongoing guidance, including hardware lifecycle planning and strategic advice. Regular service reviews, unlimited access to a UK‑based service desk, and included Bigger Brains Training ensured both technical resilience and improved user confidence.
Classics for All gained a secure, professionally managed IT environment that reduced risk and improved confidence at both operational and board level. Centralised device and identity management delivered greater consistency and visibility, while improved security controls strengthened the organisation’s overall cyber posture.
The introduction of structured backups significantly reduced the risk of data loss and improved resilience. Endpoint protection and proactive monitoring enhanced reliability without adding complexity for users. Clear licensing alignment ensured staff and volunteers had appropriate access to tools without unnecessary cost.
Unlimited support and improved remote access tooling removed barriers to seeking help, leading to faster resolution of issues and reduced disruption. Ongoing strategic input and training empowered the organisation to use Microsoft 365 more effectively, providing a stable and scalable IT foundation to support its mission as it continues to grow.
- Centralised management of users and devices through Intune and Entra ID
- Improved cyber security with endpoint protection, encryption, and MFA
- Reliable Microsoft 365 backup for SharePoint and key users
- Clear licensing structure aligned to roles and usage
- Unlimited IT support and strategic guidance for future growth
