The Organisation
Long Covid Support is a UK-based organisation dedicated to improving access to information, community support, and resources for individuals living with the long-term effects of Covid‑19. The organisation works with a wide network of volunteers, health professionals, and partner groups to enhance awareness, share guidance, and ensure that those affected can stay connected and well supported across a variety of digital platforms.
The Challenge
The organisation needed to modernise its digital environment to improve collaboration, streamline file management, and enhance internal communication. Their existing workspace involved a mixture of tools and storage solutions, including a Google shared drive that had grown organically over time. This made it difficult for teams to work consistently, locate information quickly, and share updates across departments. The priority was to create a reliable and well‑structured SharePoint environment that aligned with best practice.
To support internal coordination, the organisation also required the setup of Microsoft Teams with suitable private channels to enable focused communication and secure discussions. The challenge was to deliver this upgrade with minimal disruption, ensuring that staff could transition smoothly to the new systems and access their data without difficulty.
To support internal coordination, the organisation also required the setup of Microsoft Teams with suitable private channels to enable focused communication and secure discussions. The challenge was to deliver this upgrade with minimal disruption, ensuring that staff could transition smoothly to the new systems and access their data without difficulty.
The Approach
To achieve the required improvements, we built two new SharePoint communication sites designed around the organisation’s operational structure. These sites, named Long Covid Team and Covid‑19 Inquiry, provided a clear foundation for storing documents, sharing updates, and improving visibility across teams. Each site was structured to support easy navigation, efficient document organisation, and secure access controls.
We then migrated all data from the Google shared drive into the new SharePoint environment. This was completed carefully to maintain file integrity, preserve folder relationships, and eliminate duplication. The migration created a centralised hub where staff could find files consistently and collaborate in real time.
Alongside SharePoint, we configured Microsoft Teams to complement the new environment. Teams channels were created for general communication as well as private channels for restricted or sensitive conversations. This helped the organisation create a space for focused discussions while ensuring that key updates could be shared with the wider team.
Support was provided throughout the project to guide staff through the new setup, demonstrate best practice for document management, and ensure a smooth transition from previous systems. The result was a modern, well‑structured workspace built to support both day‑to‑day collaboration and long‑term digital growth.
We then migrated all data from the Google shared drive into the new SharePoint environment. This was completed carefully to maintain file integrity, preserve folder relationships, and eliminate duplication. The migration created a centralised hub where staff could find files consistently and collaborate in real time.
Alongside SharePoint, we configured Microsoft Teams to complement the new environment. Teams channels were created for general communication as well as private channels for restricted or sensitive conversations. This helped the organisation create a space for focused discussions while ensuring that key updates could be shared with the wider team.
Support was provided throughout the project to guide staff through the new setup, demonstrate best practice for document management, and ensure a smooth transition from previous systems. The result was a modern, well‑structured workspace built to support both day‑to‑day collaboration and long‑term digital growth.
The Results
The organisation now benefits from a modern Microsoft 365 environment that supports collaborative working, efficient file sharing, and consistent communication. Staff can access documents quickly and confidently, whether working in the office or remotely. The new SharePoint sites have reduced time spent searching for files, improved organisation across departments, and created a secure and dependable structure for ongoing work.
Migration from Google Drive to SharePoint has unified the organisation’s digital tools, reducing fragmentation and simplifying the way documents are stored. Teams with private channels has strengthened internal communication by providing dedicated spaces for both open collaboration and secure conversations.
Overall, the organisation is now equipped with a more scalable, secure, and intuitive digital workspace. This improved infrastructure supports better productivity, smoother internal coordination, and the ability to grow and adapt as their needs evolve.
Migration from Google Drive to SharePoint has unified the organisation’s digital tools, reducing fragmentation and simplifying the way documents are stored. Teams with private channels has strengthened internal communication by providing dedicated spaces for both open collaboration and secure conversations.
Overall, the organisation is now equipped with a more scalable, secure, and intuitive digital workspace. This improved infrastructure supports better productivity, smoother internal coordination, and the ability to grow and adapt as their needs evolve.
Key Outcomes
- Two new SharePoint communication sites established
- Migration of all data from Google shared drive to SharePoint
- Teams environment configured with private channels
- Improved file organisation and easier access for staff
- Enhanced communication and collaboration across departments
- Secure structure for storing and managing sensitive information
- Reduced reliance on outdated or fragmented systems
