It all began in 2002, when two business partners embarked on a journey to create a website design company. Little did they know, this modest venture would evolve into Qlic IT for Charities, a leading managed service provider dedicated to empowering not-for-profit organisations across the UK.
The Journey Begins
In 2006, we branched into IT support, marking a significant transformation in our trajectory. We navigated this new path under the leadership of our founders, Adam and Nick. Adam’s background in his family’s IT business and work with non-profits, alongside Nick’s expertise in telecoms, became the bedrock of our operations. Their shared belief in excellent customer service and direct, personal communication shaped our unique approach connecting clients directly to engineers, bypassing impersonal auto attendants and receptionists.
Discovering Our Niche
By 2012, we had amassed around 50 support clients, a significant portion of whom were non-profit organisations. This was a lightbulb moment for us. Recognising the potential within the non-profit sector, we tailored our services to meet their unique needs. Our understanding of the sector’s dynamics from trustees and part-time workers to volunteers and sensitive data governance enabled us to offer customised solutions. Guided by the principle of delivering high value at low prices, we addressed the financial constraints typical of non-profit organisations.
Growth & Evolution
Over the years, we have consistently sought ways to streamline our processes and build efficiency in our business. This has allowed us to offer competitive prices without compromising on quality solutions or customer service. By 2017, we had grown to nearly 20 professionals serving over 150 clients. We remained committed to our ethos of exceptional customer service and cutting-edge technology solutions.
A New Chapter: Qlic IT for Charities
In 2021, we turned a new chapter with our rebranding to Qlic IT for Charities. This significant stride not only modernised our image but also underlined our unwavering commitment to the non-profit sector. Fast forward to 2023, we have grown to a team of 32 serving over 300 clients, the majority being non-profit organisations. Our value offering has expanded to include regular informational webinars, live demos, free training sessions, and up-to-date security bulletins and blogs, all tailored to the unique needs of charities.
At Qlic IT for Charities, our mission has remained constant: to empower charities across the UK with the best IT solutions and sector-specific discounts. We’re not just about providing services; we’re about understanding and aligning with the evolving needs of the non-profit sector.
Twenty years on, our story is one of growth, innovation, and a steadfast commitment to the non-profit sector. We continue to evolve, always looking to add value and empower our clients, embodying our belief that the right technology and support can make a world of difference.