Telephony Insights

Find out how to choose the right telephony solution for your charity size, from small teams to multi-site organisations, with plain-English expert advice.

Changing connectivity provider can seem like a complicated process, with concerns about downtime, equipment changes, installation visits, and business disruption. At Qlic, we aim to make the migration as simple and stress-free as possible. Whether you’re moving to SoGEA, FTTP, or a leased line, we manage the process from planning through to installation and testing.

For most organisations today, internet connectivity isn’t just about getting online. It’s what keeps Microsoft 365 running, enables Teams calls, powers cloud applications, supports remote workers and keeps your phones connected.

What is telephony, and what types exist? A jargon-free guide for UK charities covering definitions, system types (PBX, VoIP, PSTN) and key terms.

Keep your charity’s phone number when switching to VoIP. Learn how number porting works, what to expect, and why the 2027 PSTN switch-off makes it essential.

To better understand the challenges organisations are facing, we recently conducted our Charity Telephony Survey 2026.

Cloud based phone systems can help nonprofits thrive. Discover how Telephony as a Service helps charities cut costs, drop legacy lines, & stay flexible.

The UK landline switch-off is coming in January 2027. Here is what it means for your charity and what to do before the deadline.

Preparing for the 2027 landline switch-off? Discover how cloud-based telephony services can help your charity reduce costs and improve flexibility.