Managed IT Support & Services

For Your Charity

Our Managed IT Support & Services For Charities

Managed IT Support For Charities

We provide IT support for all size charities and organisations. Our experts are here to look after your charity's network, ensuring your systems run smoothly.

PROJECT MANAGEMENT For The Third Sector

We advise charities on how best to use information technology to achieve their objectives. From new IT Infrastructure to installations and upgrades.

Cloud Solutions For ChARITIES

Whether you are a small or large charity, we have a cloud solution to suit your needs. Our solutions meet the highest security and compliance standards.

Cyber Security For Not-For-Profits

Everything you need to keep your charity's IT network secure, from encryption to Cyber Security Essentials. Qlic has your cyber security covered!

Charity Website
Design

Your new charity website will be designed and developed to your exact specification and orientated towards creating an ergonomic and user-friendly experience.

About Qlic IT for Charities

At Qlic, we simplify and perfect not-for-profit’s IT environments. IT is the blood flow of Britain’s organisations, and we have worked with hundreds of charity organisations over the last 2 decades to keep their IT running smoothly. Our winning approach has been to simplify when there’s complexity, solve when there’s a problem, and stay human when other IT providers would turn into robots.

We understand the challenges that not-for-profits face and that’s why we provide you with a best practice tailored to your organisation specifically. We will help your charity cut costs when it comes to IT by creating flexible and bespoke packages.

Specialising in the third sector for over 15 years, we use our extensive experience to deliver you the best IT service, as well as consultancy, at highly incentivised prices. Emphasising our belief in providing recognised IT services to non-for-profits.

We’re delighted to partner with Microsoft, Sophos, Apple, Dell, HP and have Cyber Essentials, ISO 27001 & ISO 9001 accreditations. We offer a host of different IT, web, software, cloud and online marketing services.

We believe ‘know-who’ is more powerful than ‘know-how’. Your charity doesn’t need to master your own IT systems, you need a partner you can trust to do it all for you. We’re on hand to proactively optimise, troubleshoot and make your IT issues go away. We’re more than just ‘the IT guy’, we’re your partners. Make Your IT Qlic!

Service Desk Statistics

0 Seconds

Average Telephone Response Time

90 %

SLA Target
Hit

70 %

Incidents Resolved on Initial Contact

78 %

Incidents Resolved Without Escalation

0 %

Incident Tickets
Re-Opened

0 %

Incidents Escalated to On-Site Engineer Visit

Our Charity Experience - Understanding The Sector

We understand the challenges that not-for-profits face and from specialising in the third sector for over 15 years, we use our extensive experience to deliver you the best IT service, as well as consultancy, at highly incentivised prices.

A Flexible & Dynamic Workforce

With full-time staff, part-time staff, volunteers and even some trustees all working on different schedules or only occasionally needing IT assistance, the workforce of a charity can be significantly different to that of a commercial entity. That’s why we provide flexible and bespoke packages to all not-for-profits.

Discounted Charity Services

Our large charity-focused client base allows us to keep ahead of trends and challenges facing the sector, which in turn enables us to share our experience and insights with all our clients. We will be to keep you informed of new industry and sector developments in regular quarterly consultancy meetings.

Varying IT Skill Levels

Some of your users may be more IT literate than others, but we take this all into consideration and provide the best customer support tailored to each of your team members. Coupled with first-hand user training of new solutions, we want our clients to feel empowered about the new IT environment.

Free IT Consultations for the Third Sector

We offer free IT consultancy to all charities and organisations. Included in our free consultations is an initial meeting to find out more about your organisation, your current IT set-up and where you need support. This will help us provide a best practice for your organisation. 

Book Your Free Consultation with one of our Expert Account Managers at a time that suits you by using our form.

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Charity Sponsorship Opportunities

We’d love to be your sponsor! Whether you’re hosting a networking group, coffee morning or an online or in-person event, let us know.

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