Expert IT Support & Services

For Charities & Non-Profits

Our Exclusive Discount for the Non-Profit Sector

The third sector is not like any other sector, and as such, the IT support that you need is very different. At Qlic, we understand the very tight budgets, multiple challenges and legislation surrounding the third sector.

At Qlic, we have a pro-active approach to IT training and finding out about the latest technology, this gives our charity clients the peace of mind when it comes to our IT expertise. Our highly rated customer service allows us to demonstrate our IT expertise in a friendly, approachable and easy to understand way.

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    Why Choose Qlic?

    DISCOUNTED CHARITY PRICING

    With our understanding of the financial pressures facing non-profits, our IT services are cost-effective while offering the best possible solution for your organisation.

    PROVEN THIRD SECTOR EXPERIENCE

    Having worked in the sector for over 10 years, we have a substantial customer base who have been kind enough to refer our services to friends and colleagues.

    BESPOKE SUPPORT PACKAGES

    Every organisation is different from the last. That's why our support packages are tailored to meet the needs of your organisation, not the entire sector.

    FUNDING ASSISTANCE

    Some charities lack sufficient budgets to tackle their IT needs. That's why we've helped many organisations successfully apply for dedicated funding.

    FREE CONSULTANCY SERVICE

    We offer free consultancy, site surveys and network audits to help you maximise the best services and savings available to your organisation.

    DEDICATED ACCOUNT MANAGER

    A single point of contact, guiding you through all sales enquiries and technical queries you may have throughout our entire product portfolio.

    About Qlic

    ABOUT US

    Qlic is a leading supplier of IT and web services to charities and non-profits throughout the UK. Since being founded back in 2012, we have earned an impressive reputation as a result of our professional approach, vast industry knowledge and highly-praised customer service.

    SPECIALIST IN THE THIRD SECTOR

    Specialising in the third sector, we use our extensive experience to deliver you the best service at highly incentivised prices, emphasising our belief in providing recognised IT services to non-profits. We have developed key partnerships with Microsoft, Apple, Sophos, Dell, HP, IT Governance and AVG to give your charity access to the best discounts and free services available exclusively to the third sector.

    OUR SOLUTIONS & ACCREDITATION

    We are acutely aware of the challenges facing the third sector and we work closely with you to deliver the solution you require whilst allowing you to focus on the important work that you do. All of our solutions are individually tailored to your requirements. Our ISO 27001 accreditation highlights our ability to maintain your IT network following best practice guidelines.

    Our Specialist IT Services for the Charity & Not-for-Profit Sector

    Specialist IT Support

    Qlic' expert IT help-desk team is here to support your charity! We offer bespoke packages of managed IT support for charities and non-profits.

    Cloud Solutions

    All Premier’s IT cloud services are based in the UK and we are a Microsoft Silver Cloud Services Partner, so you can rest assure that our IT solutions meet the highest security and compliance requirements for your charity.

    Project Management

    Our IT procurement team are in regular contact with our partners to ensure we have access to the latest technological advancements in the industry. The IT procurement process we follow specialises in getting you that latest hardware and software at the best prices.

    Expert Cyber Security

    Qlic has a variety of managed cyber security packages that can be tailored to suit your charity IT needs.

    Exclusive Website Design

    Your new website will be designed and developed to your exact specification and orientated towards creating an ergonomic and user-friendly experience.

    IT Service Desk Statistics

    0 Seconds

    Average Telephone Response Time

    90 %

    SLA Target
    Hit

    66 %

    Incidents Resolved on Initial Contact

    74 %

    Incidents Resolved Without Escalation

    0 %

    Incident Tickets
    Re-Opened

    0 %

    Incidents Escalated to On-Site Engineer Visit

    Qlic Is Trusted By

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