CRM Integration for Charities

Bring your calls and contact information together with Elevate Voice.

Connect Conversations with Your CRM

Your CRM holds valuable information about your supporters, donors, service users, members and other contacts. Integrating it with Elevate Voice can help your teams access the information they need around conversations and create more joined-up communications.

Without integration, employees can spend valuable time moving between systems, searching for contacts and manually recording information.

CRM Integration brings your communications and compatible CRM platforms closer together, helping streamline everyday workflows.

Key Benefits

Access relevant contact information more easily

Give employees greater context around conversations

Reduce switching between systems

Improve communication records

Reduce repetitive administration

Create more joined-up experience for your contacts

Support Teams Across Your Charity

CRM Integration can benefit teams across fundraising, service delivery, membership, volunteer management and operations.

It can also complement AI Call Recap, helping your charity connect useful information from conversations with the systems your employees already use.

CRM Integration with Qlic IT

Qlic IT can review your existing CRM, processes and Elevate Voice requirements to identify the integration options available.

We’ll help ensure any integration is designed to make your teams’ jobs easier while considering security, access and data protection requirements.

A Qlic IT technician for nonprofits working at a dual-monitor workstation as IT support

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Elevate Integration Demos

CRM Integration FAQs

What is CRM Integration?

CRM Integration connects compatible CRM platforms with Elevate Voice, helping bring information about your contacts and your communications closer together.

Which CRM platforms can Elevate Voice integrate with?

Integration options can include popular platforms such as Charitylog, Salesforce, HubSpot, Microsoft Dynamics 365 and Zoho CRM, alongside other compatible CRM systems. The functionality available will depend on the platform and your configuration, so Qlic IT can review your existing CRM and advise on the options available.

How can integrating our CRM with Elevate Voice help our charity?

Integration can reduce the amount of time employees spend switching between different systems and searching for information. It can also give teams better context when speaking with supporters, donors, members and other contacts.