Charity Case Studies
Qlic IT is a trusted IT partner to a wide variety of charities across the UK.
How We’ve Empowered Charities
Find out all about how our team has helped charities of all sizes overcome their technology challenges and achieve their goals.
From small charities to large, we’ve worked with a diverse range of clients across various industries, providing solutions that are tailored to their unique needs.
Our goal is to showcase the many ways in which our IT support and services can help charities like yours succeed in today’s fast-paced digital landscape.
Trust Us to Deliver
Since Qlic built our new server things have been amazing here, what a good job, we are so pleased that we can keep working and especially now we are home based, we could not have done it without Qlic.
Lynne Oliver
Age UK Surrey
Our Case Studies
BBS UK required a more proactive and strategic IT partnership to support its growing responsibilities and strengthen cybersecurity. Qlic IT delivered a managed service that enhanced security, improved user confidence, and provided clear, unlimited support.
Christian Family Concern modernised its IT environment to improve collaboration, security, and operational efficiency. It outlines the transition from disconnected systems to a fully integrated Microsoft 365 platform, supported by enhanced device management, protection, and data resilience.
Christ Church Woking required a new IT support provider while completing a time‑critical move from on‑premises infrastructure to the cloud. A coordinated onboarding and migration approach delivered a smooth transition, improved security, and a stable cloud‑first environment.
Brightside needed a transparent, cost‑effective IT support model that aligned with its size and charitable objectives. Qlic IT delivered a streamlined Microsoft 365‑focused service that improved security, simplified licensing, and provided reliable support without unnecessary complexity.
The organisation required a review of its organically grown IT environment to support a more secure, collaborative, and internationally distributed way of working. Qlic IT delivered a structured migration to Microsoft 365, strengthened security and device management, and implemented a proactive support model aligned with the organisation’s mission.
The Prison Reform Trust required a more proactive and resilient IT support model to address recurring issues and ensure continuity following organisational change. Qlic IT delivered structured managed services, improved security oversight and clear strategic planning to create a stable and future‑ready IT environment.
MACE Archive required a secure and sustainable IT foundation, having no existing provider or centralised systems. Qlic IT delivered a streamlined Microsoft 365 environment with built‑in security and remote support, providing a reliable platform for future growth.
Age Concern Orpington required a dependable IT support partner following the loss of its internal IT resource and limited visibility of its systems. A structured onboarding and proactive support model has provided clarity, resilience, and confidence for the organisation moving forward.
ReachOut UK required greater clarity, control, and efficiency from its IT services while supporting a hybrid workforce. Qlic IT delivered a consolidated Microsoft‑led solution with proactive managed support, improving security, collaboration, and long‑term value.
After relocating and losing access to shared broadband, Healthwatch Redbridge required a more secure, responsive, and cost‑effective IT support arrangement. A tailored managed service improved security, connectivity, and control while remaining flexible to the organisation’s future uncertainty.
Global Greengrants Fund required greater visibility of its cloud environment and a stronger Microsoft 365 security posture for its UK operation. Through onboarding, discovery and a Secure Score improvement project, we established a clear roadmap for enhanced security, governance and long-term IT support.
Young Lewisham Project needed to replace fragmented email, file storage, security and device management arrangements with a more reliable and secure IT environment. Qlic IT delivered a Microsoft 365-led solution supported by SharePoint, Intune, Sophos security, managed backup and ongoing strategic support.
Surrey Minority Ethnic Forum needed a more transparent, secure and flexible IT support model to improve Microsoft 365 administration, licensing, backup and user management. Qlic IT provided proactive managed support, formalised licensing, cloud backup, endpoint protection and user training to create a more resilient and accessible IT environment.
WMUK needed to review its IT support arrangements to improve security, compliance readiness, reliability and control across its cloud-based environment. Qlic IT proposed a managed support model with a Microsoft 365 audit, device security improvements, managed antivirus, cloud backup and regular strategic reviews to give the organisation a stronger and more dependable IT foundation.
Revoluton Arts CIO needed to strengthen its IT foundations after experiencing unreliable support, limited onboarding automation, Microsoft 365 issues and growing concerns around data protection. Qlic IT proposed a managed IT partnership focused on Microsoft 365 optimisation, secure access controls, cloud backup, device management, proactive support and strategic digital guidance.
Age UK Leeds needed a carefully managed IT onboarding alongside replacement security services, Microsoft 365 backup, staff training, and a future SharePoint rebuild. The proposed solution provides a secure, modern platform that supports hybrid working, improves resilience, and gives the organisation clearer control over its Microsoft 365 environment.
Business for Nature needed to reduce operational risk and improve consistency across a rapidly growing, fully remote international team. Qlic IT delivered a proactive support model with Intune-led device management, strengthened Microsoft 365 security, and resilient backup and governance to support secure growth.
Cancer52 required a more structured approach to document management and collaboration while strengthening security across its Microsoft 365 environment. By migrating shared content from OneDrive to a purpose-built SharePoint platform and introducing enhanced Microsoft 365 security licensing alongside Sophos endpoint protection, the organisation gained a more secure, scalable and efficient way of working.
IHV successfully migrated from Google Workspace to Microsoft 365, gaining improved collaboration, security and centralised device management. The project delivered a resilient, future‑ready IT platform with enhanced data protection and minimal disruption to users.
Cancer52 strengthened its Microsoft 365 security posture through targeted Secure Score improvements, delivering enhanced identity protection, email security and data governance across the organisation.
The project delivered a secure, modern Microsoft 365 environment for a UK not‑for‑profit, consolidating email, collaboration and device management into a single, well‑governed platform. It strengthened security through Intune, Conditional Access, endpoint protection and backups, while improving collaboration and resilience across the organisation.
The Secure Score Improvement project strengthened Business for Nature’s Microsoft 365 security through Conditional Access, Defender policies and enhanced data protection controls. The organisation now benefits from improved protection and governance while maintaining the flexibility required for a highly mobile workforce.
We delivered a full SharePoint refresh for Bromley Y, including the build of a new SharePoint site, with structured departmental pages and document libraries. Data was securely migrated from the legacy Team Site, legacy Intune sync policies were removed, and the old site was archived. Training was provided to internal champions, administrators and staff.
Delivered a coordinated IT modernisation programme across Emmaus UK Head Office and regional branches, including disaster recovery testing, connectivity upgrades, Microsoft 365 domain changes and endpoint security improvements.
Age UK Lancashire strengthened its Microsoft 365 security by implementing Conditional Access and enhanced security policies across users, devices, and data. The project delivered meaningful risk reduction while supporting secure and flexible day to day working.
We strengthened SearchLight Counselling and Therapy’s Microsoft 365 security by improving Secure Score, implementing Conditional Access, and enhancing protection against phishing, malware and unauthorised access.
We replaced Age UK Westminster’s legacy phone system with a modern Elevate VoIP solution, enabling flexible, cloud‑based calling across office, remote and community locations.
We replaced The Maypole Project’s legacy Daisy phone system with the Elevate platform, providing modern, flexible telephony that works seamlessly across office, home and community settings.
We upgraded Home Start Elmbridge’s broadband connectivity to deliver faster, more stable and reliable performance across their premises without adding unnecessary complexity.
We replaced Home Start East Surrey’s legacy phone system with the Elevate platform, giving staff a flexible and reliable way to communicate across office, community and remote settings.
Metabolic Support UK needed a modern replacement for its legacy phone system to improve flexibility, reliability and remote working capability.
We replaced Community Action Redbridge’s legacy phone system with the Elevate VoIP platform, delivering flexible, cloud‑based communications that support hybrid and community‑based working.
We migrated Gingerbread from a legacy phone system to the Elevate VoIP platform, enabling flexible, cloud‑based communication across offices, home working and support services.
We strengthened Young Lewisham Project’s Microsoft 365 security by improving Secure Score, enforcing Conditional Access and enhancing Defender, email and data protection policies.
We migrated the Florence Nightingale Foundation’s telephony to Elevate Teams Pro, integrating VOIP directly into Microsoft Teams while consolidating IT and phone support under a single provider.
We replaced Brighter Horizons’ legacy BT telephony and broadband with the Elevate VoIP platform and a modern SoGEA broadband connection.
We modernised Endometriosis UK’s SharePoint environment by building a new communication site, restructuring and migrating data, and retiring the legacy platform.
We strengthened Classics for All’s Microsoft 365 security by improving Secure Score, enforcing Conditional Access and enhancing email, data and device protection policies.
We modernised Long Covid Support’s digital workspace by building new SharePoint communication sites, migrating data from Google Drive, and setting up Microsoft Teams with secure private channels.
We delivered a comprehensive IT modernisation for Strawberry Hill Trust, including SharePoint and OneDrive migration, Intune device management, enhanced Microsoft 365 security and the deployment of Sophos MDR.
We strengthened Daybreak Family Group Conferences’ Microsoft 365 security by implementing Conditional Access, enhanced Defender and email protection policies, data sensitivity labels and secure BYOD controls.
We strengthened Embrace Middle East’s Microsoft 365 security by reviewing and deploying standardised Intune policies, improving Secure Score and enforcing tailored Conditional Access controls.
We carried out a full review and modernisation of Kingston Centre for Independent Living’s IT environment, introducing cloud services, strengthened security and proactive managed support to meet the needs of a growing organisation.
We migrated Surrey Community Action from a legacy phone system to Elevate Cloud Telephony, including number porting, full user and call flow configuration, and deployment of the Elevate UC app to 15 Intune-managed devices.
We migrated Henry from Google Workspace to a secure, fully integrated Microsoft 365 environment, including SharePoint, Exchange Online, Intune device management and enhanced security controls.
We strengthened Living Well Bromley’s IT resilience by implementing Intune for centralised device management, deploying antivirus and encryption, and upgrading devices to Windows Pro where required.
We migrated 3P Ministries’ data and email from Tresorit and Google Workspace into Microsoft 365, creating a structured SharePoint environment and new user accounts to support collaboration. Security was strengthened through Secure Score improvements, Datto backups and Sophos antivirus, delivering a unified and secure digital platform for the organisation.
Micro Rainbow CIC was operating without a centralised antivirus or backup solution, leaving their devices and data vulnerable. Micro Rainbow now benefits from a secure and resilient IT environment from the help of Qlic IT.
Age UK Croydon required a renewal of their Cyber Essentials certification. Age UK Croydon successfully renewed their Cyber Essentials certification with minimal disruption to their operations with Qlic IT.
Following the successful setup and migration, Home Start Surrey now benefits from a modern, secure, and scalable email solution tailored to their needs.
Relate London North East & Essex separated from the national Relate brand and re-established themselves as The Family and Relationship Centre. Qlic IT helped them to transition to their new digital identity with minimal disruption to staff and service users.
Cancer52 approached Qlic IT with the need to build a new SharePoint environment tailored to their operational requirements.
Saphna’s SharePoint environment had become disorganised and inefficient, failing to follow best practice. From transforming Saphna’s SharePoint environment, it’s delivered significant improvements in usability, security and collaboration.
Goods For Good’s SharePoint environment had grown organically over time, resulting in a structure that no longer followed best practice. Qlic IT did a SharePoint restructure which significantly improved how Goods For Good manages and accesses its data.
Home-Start East Surrey had been relying on a single independent IT support provider for several years. When Qlic IT onboarded Home-Start East Surrey, we proposed a full migration from the legacy on-premise server to a modern, cloud-based infrastructure using Microsoft 365.
Healthwatch Stockport was relying on a hosted desktop solution provided by a third-party IT partner. However, this solution presented several challenges: it was cumbersome, slow, and often proved to be expensive.
Emmaus wanted to transform their IT support, enhance their Cyber Security Solutions and gain a long-term IT partner, leveraging technology to support their mission and vision.
CAPE wanted a hassle free transition to their new IT provider, who could give them a more secure and robust infrastructure. Utilising a new strategic IT partnership with regular reviews and advice.
The Peaceful Change Initiative were looking to secure their network and enhance their cyber security posture with
Cyber Essentials Plus.
Age UK Stockport had previously transitioned to Microsoft 365 and was looking for a new IT Support provider that understood their IT needs.
Beacon Family Services wanted to face their IT challenges and implement a strategic plan to modernise and streamline their IT infrastructure.
VAAC were struggling with their current IT setup, which was a mixture of on-premise server and Microsoft 365. They were looking for a smooth transition to hybrid working.
York Road Project were looking for an IT partner to scope and implement an improved solution with ongoing pro-active service, consultancy and enhanced customer service.
Age UK Hammersmith & Fulham were looking for a new IT provider that could offer prompt responses, improved performance, and proactive engagement through regular account review meetings.
Time & Talents wanted a more efficient hybrid working solution , as well as proactive ongoing service, consultancy and customer service.
Age UK Oldham were reliant on a remote server hosted and were looking for a more collaborative working solution.
Age UK Bromley & Greenwich was looking for a provider to scope and implement a migration to Microsoft 365.
The MayPole Project was fully transformed to a Cloud-based environment, as well as a complete refresh of hardware.
Age UK Ealing was keen to move over to the Cloud, as well as update their Cyber Security with backup, authentication and much more.
Age UK Surrey had already invested in a cloud-based IT strategy and were looking for a new IT Support Provider and a refresh of devices.
Southwark Pensioners were looking to upgrade their current server as their warranty was up. Introducing the new flexible solution, Cloud.
Oasis Domestic were looking to migrate to the Cloud, as well as perfecting their Cyber Security solutions with Cyber Essentials and new solutions.
The Brandon Centre’s Operating Systems were coming to end-of-life and were in need of moving to the Cloud and implementing a security firewall.
Fusion’s server was due to fall out of warranty and become end-of-life, therefore a more flexible and secure set-up was needed, The Cloud.
Find out about our recent completed IT Project for Bigkid. We implemented Microsoft Exchange, SharePoint and provide them with IT Support.
Video Case Studies
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