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"Qlic has taken time to understand our charity. When contacting the help line most matters are dealt with there and then. More complex issues that cannot be fixed immediately are issued with a ‘ticket number’ and we are kept informed of progress on a regular basis. We are currently in the process of upgrading our server, desktop and laptops which has required the purchase of both hardware and software. Qlic were able to provide us with the best value option which was thoroughly checked by having their competitors provide quotes for the same specification."

"“Since engaging with Qlic, we have been very pleased with the solution and service quality provided. From the project initiation stage, Qlic invested lots of time and effort to understand our needs and were receptive, flexible, transparent, and swift during our commissioning process. Our new IT system has been awarded the Cyber Essential Accreditation.
Very recently, Premier has supported us with our office relocation project and in response to Covid-19 pandemic – the new system meant that we were able to adapt very quickly. The implementation of both projects was smooth and on target – the account manager Mike Horton, the engineers Martin Hull and Sam Sly, and the rest of team were brilliant, thank you!"

"Our systems, installed by Premier Choice, work very well with very few problems but when we come across a need for help, the telephone helpline is brilliant. The guys are always ready to help when we need them and it's done quickly, efficiently and politely. For significant changes we receive a very personal service and they give us lots of help in defining the right solutions. Jobs are clearly costed and completed to time. As a self-funded charity we need a good price and we are very satisfied that we get just that. They have given us great service for around ten years now. We trust them to look after us and we have never been more relaxed about our IT because Premier Choice take all the hassle out of it for us."

"We discovered Qlic at a charity training event, and have subsequently purchased both their IT Support package and their Website Design package. We have been extremely happy with the service we are receiving, it is fast, friendly, and in an organisation where we have very little technical knowledge, the support team explain things clearly and in a way we can understand, and sort problems out remotely for us. We are happy to recommend this service."

"Qlic has taken the pressure off of all our IT issues and has made it so much more fun using technology."

"Qlic demonstrated that a full server solution was possible. They installed the new server, migrated all data and provided staff training on how to use the new system. They have given the organisation the necessary IT expertise which we badly needed at an affordable cost and respond quickly when we have issues or need advice."

"Qlic has helped us take the right steps in completely changing the face of our organisation. We needed a website that reflected our growth from a community theatre to a professional producing house and Premier has shot us into the 21st Century with ease! It was vital that our ticketing system was integrated seamlessly with our new website which they were able to do without a problem. Nothing is too much trouble or a request too silly. It’s been a joy working with them, we love our new site and are excited to develop it even further as our venue grows."

"We didn’t have a sophisticated database, so much of our work was paper based which became untenable as the organisation grew. We are now running a single point of access with over 2000 referrals in 10 months - this system helps us to keep track of every referral, allocate cases and allows us to communicate with other services via email very quickly."