Home Start Surrey

Case Study
The Organisation

Home Start Surrey required a review of their current email and IT setup to better align with their operational needs and charitable status. At the time, the sole staff member, Lee, was using a single email address hosted via STACKCP, accessed through a web interface. There was no Microsoft 365 tenant in place, no backup solution, and no SharePoint configuration. The organisation needed a more robust, secure, and scalable solution that would support future growth, improve email management, and take advantage of Microsoft’s charity discounts.

The Challenge

Home Start Surrey required a review of their current email and IT setup to better align with their operational needs and charitable status. At the time, the sole staff member, Lee, was using a single email address hosted via STACKCP, accessed through a web interface. There was no Microsoft 365 tenant in place, no backup solution, and no SharePoint configuration. The organisation needed a more robust, secure, and scalable solution that would support future growth, improve email management, and take advantage of Microsoft’s charity discounts.

Our Approach

We began by setting up a new Microsoft 365 tenant for Home Start Surrey, ensuring the organisation was registered correctly to qualify for Microsoft’s not-for-profit programme. This allowed us to apply for and secure free Business Premium licences, significantly reducing ongoing IT costs.

The Results

Following the successful setup and migration, Home Start Surrey now benefits from a modern, secure, and scalable email solution tailored to their needs. The transition to Microsoft 365 has provided Lee with a more professional and reliable platform, with access to both email accounts from a single interface. . With the new tenant in place, Home Start Surrey is now well-positioned to expand its digital infrastructure, including future SharePoint and backup solutions. The migration has also improved data security and compliance, ensuring sensitive communications are better protected. Overall, the project has laid a strong foundation for future growth and operational efficiency.

Key Outcomes